IEF Infastech’s specialised tool repair services deliver seamless solutions for rail professionals with swift repairs, extensive parts availability, loan tools, and unparalleled expertise.
Minimising downtime is critical in rail operations, where every delay impacts schedules and costs. IEF Infastech’s comprehensive tool repair services are tailored to keep rail professionals on track. By maintaining an extensive inventory of spare parts, offering premium repairs, and providing loan tools, Infastech has become a trusted partner across Australia’s rail sector.
“One of the biggest frustrations customers face is the lack of parts availability,” explains John Belayiannis, Sales and Marketing Director at Infastech. “We’ve made a substantial investment in keeping a large inventory of spare parts on hand, even for tools that have been discontinued. Our clients know they won’t be waiting weeks for a single component to arrive from overseas, which is often the case with other suppliers.”
This commitment is especially vital in rail, where tools like lockbolt and rivet guns are indispensable for maintaining public transport and freight systems. Infastech’s fully equipped local repair facility ensures tools are quickly restored to working order. For clients operating in remote areas, the company’s loan tool program is a lifeline, preventing disruptions in critical operations.
“Our loan tool program is a significant asset for clients, especially those in regional areas where getting a tool back to us could take days,” says Matt Wood, Engineering Manager at Infastech. “As soon as a client reports an issue, we dispatch a replacement tool, often cutting downtime from weeks to mere days. This service not only reduces operational interruptions but also gives our clients peace of mind.”
Infastech goes beyond simple repairs with expert diagnostics and maintenance designed to optimise tool performance. The team tracks tools by serial number, monitoring recurring issues. “If a tool comes in frequently with the same problem, like blown seals, we can identify underlying causes such as air quality or excessive pressure on-site,” Belayiannis notes. “We then work with clients to adjust their processes, preventing further damage and extending the life of their tools.”
With decades of experience, Infastech’s service team brings unparalleled expertise, even for legacy models. “We’re not just providing repairs; we’re helping our clients get the most from their equipment,” Wood explains. “Our goal is for each tool to last up to 20 years, ensuring our clients get full value for their investment.”
